1. We deliver in NSW Australia only.
  2. We use local courier service to organise delivery. We try to pack the products in best possible manner, however there could be instances where the products may get damaged in transit by courier personnel. In these circumstances, we will try to contact the courier company for compensation. But we can not guarantee the refund or replacement will be provided in all cases. To compensate in such cases, we provide some discounts in future orders. These discounts are decided by the company at its own discretion.
  3. Sydney and surrounding suburbs delivery time will be between 1 to 3 working days.
  4. Rest of the New South Wales (Excl. Greater Sydney) delivery time will be between 3 to 5 working days.
  5. Once the order is placed and clear payment received, we will issue your tracking number. All queries related to the courier and delivery must be directly liaised with the courier company. We do not take responsibility for any delay for the delivery.
  6. Free delivery is provided for all orders over $70 in NSW. However the package can not exceed the weight limit of 20kg.